Director, Digital Strategy
Chicago, IL · Hybrid
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What the market looks like
Director-level digital strategy roles are hiring heavily across financial services and professional services right now, with a clear focus on building out AI-native customer and operations capabilities. In the Chicago market specifically, regional banks, insurance carriers, and specialty finance firms are all investing in next-generation platforms. Base compensation for director-level digital strategists in financial services generally lands in a $170K–$260K range, and the strongest directors we place are those who can operate jointly with the CIO and the CMO without getting crushed between them.
Job responsibilities
Own the firm's digital strategy across customer, operations, and product surfaces
Lead a team of digital strategists, experience designers, and analysts
Partner with the CIO, CMO, and business-line leadership on execution and investment
Drive market, customer, and competitive analysis that informs senior-level decisions
Set multi-year investment priorities for digital and AI-enabled capabilities
Represent digital strategy in exec and board-level forums
Own the strategic roadmap for customer-facing digital experiences
Build the analytical muscle that keeps the digital investment grounded in evidence
Candidate requirements
10+ years in digital strategy, consulting, or senior in-house roles
Direct financial services (banking, insurance, or capital markets) experience strongly preferred
Proven ability to influence senior leaders on multi-year investment decisions
Strong leadership track record — hiring and developing senior individual contributors
Excellent executive communication
Fluent across modern digital, data, and AI capabilities
